We also recommend updating the graphic card drivers. In that case, please, close the preview, open Settings -> Preferences -> Video -> More menu in Screen Capture and enable Use alternative capture mode: If there is no video in the preview, that means the issue occurred during the recording process.Then, close settings, save the file, and check the playback of the output video file. If you have earlier versions of Movavi Screen Capture, click the white cogwheel button in the preview to access format Settings and select another codec at the Video tab. Note that the original MKV files are stored in the Videos folder. Please, disable the ticked accelerations on the menu Settings - Preferences - Video: If the video plays correctly in the preview, then the problem is most likely linked with the video codec of the output format. In order to do that, please record a short sample video and check its playback in Screen Capture preview window, right after you stop the record. If the video is not protected, check if the recording itself or video disappears only after saving the recording to a video file.
If you need to record video from such website, please, try using another browser, or disabling the acceleration in the browser settings. Movavi products are not designed to break such protection, due to the copyright restrictions. Some online streaming websites, for example Netflix or Amazon Prime, implement specific DRM protection that prevents video recording in certain browsers.
Modified on: Fri, 21 Apr, 2023 at 3:50 AM Solution home Movavi Knowledge Base Movavi Screen Recorder Recorded file has no video, only audio is playing (Windows OS)
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